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Bike
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Battery
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Quick Menu Section
The E-Bike
The App
Maintenance
The After-Sales Support
The Purchase
The Accessory
The Battery
The Delivery
The Main Section
The E-Bike
How to install and use the throttle（A16/A20/A20F）
Why should I choose ADO?
What is the difference between the International and EU versions? Which option is best for me?
Is ADO Air 20 certified?
What’s the difference between A20+ and A20F+?
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The App
How to use the APP?
How to connect a mobile phone to ADO EBIKE APP？
My ADO e-bike cannot be linked to the app. What should I do？
Can I connect several bikes with my ADO app?
How can I share my bike with someone else?
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Maintenance
How to maintain the bike?
Tutorials for maintenance and accessories (A16, A20, A20F)
How can I repair a puncture?
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The Purchase
Where can I purchase an ADO e-bike?
Where can I find my order number?
Which payment method does ADO accept?
Can I change my order? or cancel it?
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The Battery
Is the battery replaceable?
Does the e-bike come with a battery, or do I need to buy it separately?
How much does the battery cost, if I need to buy it in advance or if the battery doesn't work?
What is battery life?
How does the bike work in low temperatures?
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The Delivery
Shipping time
Which logistics service provider does ADO use?
When will I receive my bike?
Will I receive the bike fully assembled?
What's the size and weight of the package?
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The Newest
Can I add accessories to my bike?
Functions and settings of ADO display.
How can I attach my phone to the handlebar?
How many gears does ADO Air 20 have? How many speed levels?
Can I add a mudguard to the ADO E-Bike?
Is the charger compatible with other electrified bikes？
Will it be easier to push an e-bike up a hill than a regular bike?
What is the riding distance of one battery charge?
What are the specifications of the motor?
How long would it take to charge fully?
The Hotest
The E-Bike
How to install and use the throttle（A16/A20/A20F）
The App
Why should I choose ADO?
How to use the APP?
How to connect a mobile phone to ADO EBIKE APP？
What is the difference between the International and EU versions? Which option is best for me?
Is ADO Air 20 certified?
What’s the difference between A20+ and A20F+?
How can I share my bike with someone else?