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专题推荐
The E-Bike
How to install and use the throttle（A16/A20/A20F）
Why should I choose ADO?
What is the difference between the International and EU versions? Which option is best for me?
Is ADO Air 20 certified?
What’s the difference between A20+ and A20F+?
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The App
How to use the APP?
How to connect a mobile phone to ADO EBIKE APP？
My ADO e-bike cannot be linked to the app. What should I do？
Can I connect several bikes with my ADO app?
How can I share my bike with someone else?
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The After-Sales Support
What about after-sales?
Do you offer a warranty?
What about the warranty policy?
What is not covered in the warranty policy?
What should I do if my bike breaks out of the warranty period?
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The Purchase
Where can I purchase an ADO e-bike?
Where can I find my order number?
Which payment method does ADO accept?
Can I change my order? or cancel it?
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The Battery
Is the battery replaceable?
Does the e-bike come with a battery, or do I need to buy it separately?
How much does the battery cost, if I need to buy it in advance or if the battery doesn't work?
What is battery life?
How does the bike work in low temperatures?
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The Delivery
Shipping time
Which logistics service provider does ADO use?
When will I receive my bike?
Will I receive the bike fully assembled?
What's the size and weight of the package?
read more
Hottest articles
The E-Bike
How to install and use the throttle（A16/A20/A20F）
The App
Why should I choose ADO?
How to use the APP?
How to connect a mobile phone to ADO EBIKE APP？
What is the difference between the International and EU versions? Which option is best for me?
Is ADO Air 20 certified?
What’s the difference between A20+ and A20F+?
What is the max weight load of all the ADO models?